It doesn’t matter what business you’re in and it doesn’t matter how you define success, we all have the same goal: To make a certain number of “sales”. In most industries it takes a minimum of seven contacts with a prospect to turn them into a customer. Once they become a customer, it only takes
Read MoreYep, I missed another day but that’s OK. Participating in the 30 days of blogging has been a wonderful boost – to my blog, my habits and my perceptions of why and what I want to accomplish.#7 is to Ask A Question. Being told to ask a question naturally makes you wonder what it is
Read MoreDay 5 of this exercise sounded simple at first: make a list. Of ten things that are important to me. My first thought was if I could narrow it down to only 10. So, I started thinking about what is truly important to me. According to my friend Mr. Webster, important means: marked by or
Read MoreOk, I got a late start and missed number 2 – but this is a process, right?Day 3 is visiting. This should be easy since I have a huge folder in my bookmarks for the sites of contacts, clients and associates.First up was a visit to my friend and mentor Laura Wheeler. Her blog Frumpy
Read MoreThis is day #1 in Susan Loughrin’s 30 Days of Blogging. I promise to try and keep up. 🙂#1 – GratitudeThere have been so many blessings in my life that it’s hard to choose just one to write about. But since that is the assignment, I will.Bea Kunz has been more than just a client,
Read MoreSo I joined twitter a couple of months ago. It took a while to get the hang of it, but now it’s rather fun. And it’s all anyone can see to talk about – online or off. There really are interesting things happening in the twittersphere. In the past couple of weeks I have witnessed
Read MoreGood customer service is not a difficult art to master. A few simple basics should be the starting philosophy of every business.1. If you want my business, you have to make it worth my while. Show me the value and don’t try to fool me with worthless junk or expensive “upgrades”. 2. You are not
Read MoreMy favorite client is a lovely, spunky and confident woman. She is established in her business; she knows what she wants and what she needs. She has decided what she will and can do, and she gets help (that would be me) with everything else.Every business owner should have a “favorite” customer. No, not so
Read MoreI admit that I often think of my business in a simple way. I believe that it’s better to keep most things simple and uncomplicated. Less complexity = less chance for chaos and confusion. And much less chance for hurt feelings and missed opportunities. So I sometimes have trouble understanding why most big buginesses (and
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